Today, IFITT has hosted its webinar “AI, Ethics & Responsible Innovation in Tourism”, bringing together researchers, practitioners, and tourism professionals to reflect on the ethical, social, and environmental implications of artificial intelligence in the tourism sector.
The session featured contributions from Prof. Alicia Orea-Giner and Prof. Jochen Wirtz, who shared complementary perspectives on responsible innovation in food tourism, sustainable communication, agentic AI, and the future role of service robots in customer service.
We would like to warmly thank our speakers for their valuable insights and all participants who joined us for this engaging session.
✨ Stay tuned – more IFITT Webinars are on the way!
🔒 IFITT Members-only access: The full recording of today’s webinar is available in the IFITT membership area, allowing our members to revisit and reflect on the insights shared.
💡 Not yet a member? Join IFITT today and become part of a global network of experts shaping the future of technology and tourism.

